Official Documents Updated: January 2026 Bahasa Melayu

Terms & Conditions cmd368
The Complete Guide for Malaysian Users

Please read these Terms & Conditions carefully before registering or using the cmd368 platform. This document contains all the rules, rights, and responsibilities that are binding on you as a member of Malaysia's leading online betting platform.

Last updated: 1 January 2026
Version: ms-MY 4.2

Key Highlights of cmd368 Terms & Conditions

Key highlights you need to understand before using the platform

Member Eligibility – 18 Years and Above

Cmd368 is open only to individuals aged 18 and above who reside in jurisdictions where this service is not legally restricted. Registration by minors is strictly prohibited, and any account found to be in violation of this requirement will be terminated immediately.

Deposits & Withdrawals in MYR

All transactions on cmd368 are conducted in Malaysian Ringgit (RM). Minimum deposit of RM10 via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX. Winnings withdrawals are processed within the stipulated timeframe, subject to completed account verification.

One Account Per Person

Each individual is permitted to hold only one active account at cmd368. Owning multiple accounts is a serious violation that will result in the closure of all associated accounts and the forfeiture of all balances and winnings contained therein, without any compensation.

Bonus & Promotion Terms

All bonuses and promotions at cmd368 are subject to clearly stated rollover requirements. Bonuses cannot be withdrawn directly and minimum wagering conditions must be met before a withdrawal is permitted. Abuse of promotions will result in bonus cancellation.

Account & Password Security

You are solely responsible for the security of your cmd368 account login credentials. cmd368 will not be held liable for any losses resulting from unauthorised access caused by your failure to keep your account password confidential.

Strictly Prohibited Activities

Fraud, use of automated software (bots), bonus abuse, money laundering, and any activity that undermines the integrity of gameplay are strictly prohibited at cmd368. Violations will result in immediate account closure and legal action where necessary.

Important Notice: By registering or using the cmd368 platform, you are deemed to have read, understood, and fully agreed to all Terms & Conditions set out below. If you do not agree with any part of this document, please discontinue use of the platform immediately.

1. Acceptance of Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and cmd368 ("Platform", "We", or "cmd368"). This document governs your access to and use of all services provided by cmd368, including but not limited to Sports Betting, Live Casino, slots, poker, jackpot, and all online games available on this platform.

By clicking "Register", "I Agree", or by accessing any part of the cmd368 platform, you expressly indicate your agreement to these Terms & Conditions in their entirety. This agreement is binding and cannot be revoked once account registration has been completed.

Cmd368 reserves the right to modify these Terms & Conditions at any time without prior notice. It is your responsibility to review this document periodically to ensure you remain compliant with the latest version in effect. Continued use of the platform following any amendments constitutes your acceptance of and agreement to those changes.

Reminder: These Terms & Conditions are a lengthy document. You are encouraged to read them thoroughly and keep a copy for future reference. Any queries may be directed to the cmd368 customer support team.

2. Member Eligibility

To be eligible for membership and to use cmd368's services, you must meet all of the following eligibility requirements at all times:

  • At least 18 years on the date of registration and throughout the duration of your membership.
  • Not subject to any legal restrictions that prohibit you from participating in online betting activities.
  • Registering an account in your own name using information that is true, accurate, and up to date.
  • Has never been banned or prohibited from using any gambling or betting platform previously.
  • Acting in your own personal capacity and not as an agent, representative, or on behalf of any third party.
  • Not currently experiencing a gambling addiction and not enrolled in any active self-exclusion programme.

Cmd368 reserves the right to request identity verification at any time to ensure eligibility requirements are met. Documents that may be requested include a national ID, passport, utility bill, or recent bank statement. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or permanent closure of your account.

Players from Malaysia are welcome at cmd368. However, it is solely your responsibility to ensure that your use of this platform complies with the laws and regulations applicable in your jurisdiction. cmd368 does not provide legal advice on this matter.

3. Registration & Account Management

Each individual is only permitted to register and hold one (1) active account at cmd368 only. This includes accounts registered under the same name, using the same email address, the same phone number, or the same payment details. Holding multiple accounts, whether intentional or not, is a serious violation of these Terms & Conditions.

During the registration process, you are required to provide the following information accurately and honestly:

  • Full name as it appears on your official identification document.
  • A valid date of birth (must be 18 years of age or older).
  • An active email address that only you have access to.
  • An active Malaysian mobile phone number.
  • A strong, unique password for your cmd368 account.

You are solely responsible for keeping your account information up to date whenever changes occur. cmd368 is not liable for any losses or issues arising from inaccurate or outdated account information. To update your account details, please contact the cmd368 customer support team.

You are also solely responsible for the security of your password and account login credentials. Do not share your login details with anyone. cmd368 will never ask for your account password via email, live chat, or any other communication channel. If you suspect your account has been accessed by another party without your authorisation, contact customer support immediately.

4. Deposits & Payment Methods

Cmd368 supports a wide range of popular and convenient deposit methods for Malaysian players. All deposits are processed in Malaysian Ringgit (RM) and are typically credited to your account almost instantly.

Payment Methods Minimum Deposit Processing Time Fees
Touch 'n Go eWallet RM10 Instant None
GrabPay RM10 Instant None
DuitNow RM10 Instant None
Boost RM10 Instant None
ShopeePay RM10 Instant None
FPX / Maybank2u / CIMB Clicks RM20 1–5 minutes None

All deposits into a cmd368 account must be made by the registered account holder only. Deposits from third parties, including family members, friends, or any other individuals, are not permitted and may result in account suspension. cmd368 reserves the right to request proof of ownership of the payment method used at any time.

Cmd368 is not responsible for any deposit delays caused by technical issues on the part of the payment service provider, internet disruptions, or external factors beyond our control. If your deposit has not been credited within 30 minutes, please contact the cmd368 customer support team with proof of your transaction.

5. Withdrawal of Winnings

Withdrawal of winnings at cmd368 is subject to the following conditions, all of which must be fully met before any withdrawal request can be processed:

  • Your cmd368 account must be fully verified, including identity verification and payment method confirmation.
  • All rollover requirements associated with any bonus received must have been fully completed.
  • Withdrawals must be made to the same payment method used for your most recent deposit, except in special circumstances approved by cmd368.
  • The account must not be under suspension, investigation, or restriction for any reason.

Withdrawal processing times range from 15 minutes to 24 hours, depending on your chosen payment method and account verification status. Withdrawals via local eWallets such as Touch 'n Go eWallet and GrabPay are typically processed within 15–30 minutes, while FPX bank transfers may take up to several hours.

Cmd368 reserves the right to suspend or decline any withdrawal request that appears suspicious or involves suspected fraud, money laundering, or a breach of these Terms & Conditions. In such cases, cmd368 reserves the right to withhold the relevant funds until the investigation is concluded.

Important: The minimum withdrawal at cmd368 is RM30. There is no maximum withdrawal limit for regular winnings; however, withdrawals exceeding RM50,000 in a single day may require additional verification in accordance with our compliance policy.

6. Bonuses, Promotions & Loyalty Programme

Cmd368 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements (wagering requirements) that vary depending on the type of bonus received. Full terms for each bonus will be stated on the relevant promotions page.

The general principles applicable to all bonuses and promotions at cmd368 are as follows:

  • Bonuses may not be withdrawn as cash until rollover requirements have been fully met.
  • Each promotion may only be claimed once per member, unless otherwise stated.
  • Cmd368 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Any attempt to abuse bonuses or promotions, including opening multiple accounts or employing betting strategies designed to exploit bonuses, is strictly prohibited and may result in bonus cancellation and account closure.
  • Cmd368 reserves the right to decline bonus claims from any member without providing a reason.
  • Bonuses are only valid within the specified period and will expire automatically once that period ends.

The cmd368 Loyalty Programme rewards active members with points based on their total wagering activity. Loyalty points can be redeemed for cash bonuses, gifts, or access to exclusive promotions. Full details of the loyalty programme are available in the dedicated section on the cmd368 platform.

7. Betting & Game Rules

All bets placed at cmd368 are subject to the specific rules of the relevant game, which can be found in the platform's help section. The general rules applicable to all types of betting and gameplay at cmd368 are as follows:

  • All bets that have been confirmed and accepted by the system are final and cannot be cancelled by the player.
  • Cmd368 reserves the right to void bets or refund funds in the event of technical failures, obvious odds errors, or other exceptional circumstances as determined by management.
  • Minimum and maximum bet limits for each game are stated within the respective game interface and are subject to change without notice.
  • For live betting, odds may change at any time before a bet is confirmed. Your bet is only valid once the system confirms acceptance at the odds displayed at the time of confirmation.
  • Cmd368 uses an independently certified random number generator (RNG) for all online casino games to ensure the fairness and transparency of every game outcome.

For live casino games involving real dealers — including baccarat, roulette, blackjack, Dragon Tiger, and Sic Bo — the dealer's decision is final. In the event of any dispute regarding a game outcome, the video recording of the relevant session will be used as the definitive evidence.

8. Prohibited Activities

The following activities are strictly prohibited on the cmd368 platform and may result in immediate account closure, forfeiture of balances and winnings, and legal action where necessary:

  • Multiple account ownership – registering or using more than one cmd368 account.
  • Identity fraud – using false, stolen, or another person's personal information during registration.
  • Use of automated software – using bots, automated scripts, or any software designed to gain an unfair advantage in gameplay.
  • Bonus abuse – exploiting loopholes in the bonus system, including opening multiple accounts or employing betting strategies that go against the spirit of a promotion.
  • Money laundering – using the cmd368 platform to conceal, convert, or transfer funds derived from illegal activities.
  • Unlawful collusion – colluding with other players to manipulate betting outcomes or game results, particularly in poker or player-versus-player games.
  • System disruption – any attempt to hack, attack, or disrupt the operations of the cmd368 platform.
  • Betting on behalf of others – receiving funds from third parties for betting purposes or placing bets on behalf of another individual.
Note: cmd368 employs a sophisticated fraud detection system that continuously monitors all account activity. Any suspicious activity will be investigated immediately, and the accounts involved will be suspended for the duration of the investigation.

9. Account Closure & Suspension

Cmd368 reserves the right to suspend or close any member's account at any time, with or without notice, for reasons including but not limited to violations of these Terms & Conditions, suspected fraud, illegal activity, or instructions from relevant authorities.

Members may also request voluntary account closure at any time by contacting the cmd368 customer support team. In the case of voluntary closure, any eligible balance in the account (after deducting bonuses that have not met rollover requirements) will be returned to the registered payment method within a reasonable timeframe.

If an account is closed due to a breach of the Terms & Conditions, all winnings obtained through activities in violation of those terms may be forfeited. The net balance (original deposits less withdrawals already made) will be assessed on a case-by-case basis, subject to the final decision of cmd368 management.

10. Limitation of Liability & Disclaimer

Cmd368 provides its online betting platform on an "as is" basis, without any express or implied warranties. While we make every effort to ensure uninterrupted operation, we do not guarantee that the service will always be available, error-free, or fully meet your expectations.

To the extent permitted by applicable law, cmd368, its directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use this platform, including but not limited to betting losses, data loss, or business interruption.

Cmd368's maximum liability to you under any circumstances shall not exceed the total net deposits you have made in the 12 months preceding the relevant claim.

11. Privacy Policy & Data Protection

The collection, use, and protection of your personal information is governed by the cmd368 Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these Terms & Conditions, you also agree to our Privacy Policy.

Cmd368 collects your personal information for the following purposes:

  • Verifying your identity and eligibility as a member.
  • Processing deposits, withdrawals, and other financial transactions.
  • Providing effective customer support services.
  • Complying with applicable laws and regulatory requirements.
  • Sending information about the latest promotions and offers (subject to your communication preferences).

Cmd368 will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. For more information, please refer to Privacy Policy in full.

12. Amendments to Terms & Conditions

Cmd368 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication of the updated version on this website.

Cmd368 will endeavour to notify members of material amendments via email or an in-platform notice. Nevertheless, it remains your responsibility to check this page periodically. The "Updated" date at the top of this document indicates when the last amendment was made.

If you do not agree with any amendments to the Terms & Conditions, you have the right to close your account and discontinue use of the cmd368 platform. Continued use after an amendment takes effect will be considered acceptance of the changes.

13. Contact Us

If you have any enquiries, concerns, or complaints regarding these Terms & Conditions or your use of the cmd368 platform, our customer support team is ready to assist you through the following channels:

  • Live Chat: Available 24/7 directly on the cmd368 platform – the fastest way to get immediate assistance.
  • Email: support@cmd368-khelo.com – response within 1–2 hours on business days.
  • WhatsApp: Number available on the platform after logging in – for immediate enquiries.

The cmd368 customer support team operates 24 hours a day, 7 days a week, 365 days a year, with staff fluent in Malay, English, and Mandarin. We are committed to resolving every enquiry and complaint promptly, professionally, and courteously.

Responsible Gambling: If you or someone you know is struggling with a gambling problem, please contact us for guidance on the control tools available or to be referred to Responsible Gaming page us for more information.

Ready to Get Started at cmd368?

Register a free account today, enjoy an exclusive welcome bonus, and start betting with a minimum deposit of RM10 via Touch 'n Go eWallet or GrabPay. A secure, licensed platform trusted by over 10 million Malaysian players.

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